Technicians productivity: When six minus one equals seven!

31 August 2007

With longer service intervals and much improved product quality, many Service Departments have found that, despite their best endeavors, their work load and lead times have reduced – and with it, their profitability. It’s an issue we’ve had to address at Quay Auto Centre. With an efficient reminder and marketing system already in place, we…

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Tags: Manager, marketplace, overall labour efficiency, productivity, Quay Auto Centre, Roger Trembath, service dept

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