21 April 2023

Auto Retail Live: Used Car KPIs

 JOIN US: Thursday, 27 April 2023 at 2pm

With the March plate-change month out of the way, used car performance always comes to the fore as retailers look at how best to manage part exchanges.

In the next Auto Retail Live webinar we’ll be looking at how the first quarter has performed for used cars including average sales values, days to sell and gross profit per unit. We’ll discuss the outlook for used car values overall as well as why there’s instability in the EV market and what’s likely to happen to diesel values. Overall we aim to help you make more money selling used cars.

Register HERE to join us.

On the show we’ll talk to Paul Hendy, chief executive of Hendy Group, Marc Thornborough from Auto Trader and John Law from RealTime Communication about used car market trends, how to measure performance and what you can do to improve your business.

Auto Retail Live, on Thursday 27 April, brought to you in partnership with RealTime Communications will examine the data, discuss hands-on experience and offer advice about how to get the most out of your used car operation.

Our expert panel will also be available live to answer your questions to help you run a more successful used car operation.

Key topics for discussion include:

* First quarter used car market performance

* How is Q2 likely to track

* Why are EV values unstable

* Which KPIs offer the best insight

* What you can do to improve performance

Register HERE to join us.

Auto Retail Live examines the data, discuss hands-on experience and offers expert advice about how to get the best out of your business operations. Register to join us live or if you miss the broadcast we will make sure you get a link to watch the recording.

Panel

Paul Hendy, CEO, Hendy Group

Paul Hendy is chief executive of the Hendy Group, the fifth generation Hendy to head up the company which started back in 1859 and was Britain’s first Ford dealer. Paul’s motoring career at Hendy began with a weekend job before joining full time in the parts operation. During his time with the group he has worked in service department, marketing, sales and aftersales working his way up the group to become chief executive. The company now employs more than 1,850 people and has 60 dealerships representing 19 manufacturers across the south coast.

John Law, data and insights director, RealTime Communications

John’s career in the motor industry is driven by a passion for all things automotive and understanding the data that drives the industry forward.

He has covered a wide range of positions, working at dealership, supplier, and OEM side. Working in senior leadership roles for major industry brands, including Lookers Plc, Volkswagen Group and Silverbullet. As well as being the Global Data Lead at APTIV, a leading autonomous and connected car technology provider.

Today, he leads the data and insights activities for REALtime Communications following the successful acquisition of his own business, Autolytica in 2020.

Marc Thornborough, Auto Trader

Mike Jones, webinar chairman, Auto Retail Network

Mike is a highly experienced motor retail expert who has spent over 20 years working within the global automotive industry. Until the sale of the business, Mike was Chairman of ASE plc, During his time at ASE Mike helped automotive dealers and manufacturers around the world to drive profitability and achieve operational excellence. An expert on the global automotive industry and its changing market forces, Mike is one of the industry’s leading experts on dealer profitability and now has a portfolio of non-executive and consultative positions with motor retailers and the technology and consulting businesses that support them. He is working extensively on the impending agency changes and the impact they will have on retailer profitability.