27 April 2022

Watch the webinar on catch-up and download the report

An increasing consumer awareness of sustainable living is all pervading and retailers failing to meet these demands will fall behind. Alongside the customer-driven green pressure there’s also the need to control and reduce energy use and carbon impact within the dealership.

First broadcast on 17 May, Auto Retail Live discussed what today’s retailer needs to know in meeting consumer demand while also operating to the best sustainable standards.

The 40-minute webinar discussed our latest report; Sustainable Retailing, published in partnership with eBay Motors Group. Viewers can download a free copy of the report after the webinar.

The panel for the next Auto Retail Live webinar includes Andrew Hall, business development director at Lookers, Audrey Little, R&D executive at Arnold Clark and Phill Jones head of eBay Motors Group. All panellists will be available live to answer questions and give their views and thought about the latest in automotive marketing. The panel will be chaired by Auto Retail Network’s Al Clarke.

The focus for this webinar will be to provide the latest insight into eco-conscious customer demand and sustainable business operations.

Key topics for discussion include:

• Why the environmental element of an ESG strategy is vital to the future success of auto retail in the UK.
• How consumer behaviour and knowledge levels differ for electric car buyers over ICE buyers and how dealers can capture these sales.
• Internal efficiencies. With energy costs spiralling, what options are there to make the dealership more efficient?

Watch the webinar on catch-up and download the report for our Sustainable retailing webinar.

It’s 40 minutes that will give you practical advice and expert opinion on what retailers can be doing to attract more customers and move to a lower-carbon operation.

This Auto Retail Live broadcast is being held in partnership with eBay Motors Group.

Panellists

Andrew Hall, business development director, Lookers

Mr Hall joined Lookers in 1983 as a sales executive and has worked his way up the company’s ranks. Andrew has worked as a sales manager, general manager and franchise director. He was appointed to his current role a year ago.

Audrey Little, research and development executive, Arnold Clark

Since joining Arnold Clark in 1992, Audrey has been involved in numerous huge fleet projects, from staff training programmes to the group’s very successful used van sales strategy. Highly tenacious, analytical and eager to learn, Audrey’s career milestones include selling her very first car (a Mini Metro!), becoming Arnold Clark’s first female sales and general manager and receiving her 25 Years’ Service Award. Her current role involves preparing Arnold Clark for the future of motoring, gaining an understanding of the ‘Road to zero’ government strategy and its impact on the motor industry.

Phill Jones – head of eBay Motors Group

Phill runs eBay Motors Group, a business launched in January 2020, to offer a new and cost-effective way for dealers to Advertise Smarter by reaching millions of buyers throughout their journeys across eBay, Gumtree and Motors.co.uk and its network of sites.  Phill was previously Managing Director of Motors.co.uk and transitioned as part of the acquisition by eBay Classifieds Group in 2019.  He has 12 years’ experience in the online classified markets and qualified as a Chartered Accountant.

Al Clarke, programme host, Auto Retail Network

Al has held senior executive roles with Ferrari, Maserati and the SMMT. Al started his career as a journalist and presenter with a decade working for the BBC and in commercial radio. He has a particular interest in the application of digital technology and connected car services in the automotive industry and regularly speaks at, and chairs events on, these issues.

Watch the webinar on catch-up and download the report