Fall in absorption highlights ongoing challenge from rising overheads

11 January 2024

Year-on-year analysis on our data shows some big swings in aftersales performance. Firstly, absorption is down to 42% in November 2023, a fall from 52% the year prior. This drop of 19.2% highlights the ongoing overhead challenges faced by retailers today. The hope, with inflation starting to fall, is that this will start to wash…

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Tags: absorption, aftersales, amber, Citnow, conversion, days to sell, GPPU, John Law, KPIs, Realtime Communications, red, RTC, tyres, Used

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