The Sun has reported retailers are offering up to £10k over book price to buy back customers’ used vehicles. One Land Rover owner, who bought his vehicle just months earlier, said: “It’s...

Robert Forrester bought a Ford Fiesta for his daughter a year ago. In the past seven weeks, its value has jumped £1,200. “It’s quite staggering, isn’t it,” said the Vertu CEO. He calls the...

Balancing CSI scores and sales is a fine art and crucial to 2021 success Mention customer satisfaction index (CSI) scores to most dealership sales and general managers and an instant wave of shock or...

The long-awaited showroom opening of 12 April has now passed and, as we have previously discussed in this feature and as other motor retailers have stated, we can expect an uplift in used car...

BCA has reported a “significant and noticeable uptick in demand and increased average values” following the relaxing of lockdown restrictions. Average values rose 15.8% in a week and conversion...

A perfect storm of high used-car demand and a tightening supply of vehicles means that retailers need to be on their A game to ensure they keep stock flowing Traditionally franchised retailers tend to...

2021 could be an upside down year with more pressure at the start than later on As we know in the motor retail sector, Q1 of any calendar year is traditionally the most buoyant in terms of sales...

At the start of 2020 we stated that it would be the year of the used car. Little did we know how poignant that statement would be and very few could have forecast the year that we have experienced. In...

Used car prices in Northern Ireland have been saved from a post-Brexit VAT-related costs-hike after HMRC and the Treasury agreed to reinstate a margin scheme. The move comes after lobbying from the...

A buoyant used market is offset by rising auction prices and reduced new-car sales but these are surmountable hurdles The harsh reality is that the SMMT’s September 2020 new car registrations are...

PCPs can offer a boost for new and used markets in times of uncertainty Personal Contract Plans, or PCPs, have increased in popularity in recent years and, bearing in mind these unprecedented and...

 As buyers look to more affordably priced cars, it is imperative to offer them peace of mind to ensure they return in the future During the greater part of 2020 we have debated in this column the...

The used car market figures don’t look good, but there is always more to the situation than one alarming statistic According to the SMMT, the UK’s used car market declined by 48.9% in Q2, falling...

Welcome to the latest digital edition of Auto Retail Profit. Inside you’ll find lots of practical advice and helpful features to give your business the edge over the competition, including: What to...

Welcome to the latest digital edition of Auto Retail Profit. Inside you’ll find lots of practical advice and helpful features to give your business the edge over the competition, including: What to...

Tactics to manage stock and change your acquisition profile will be vital It is a pleasure to see that the much-anticipated release of pent up demand for used cars has materialised as soon as...

Welcome to the latest digital edition of Auto Retail Profit. Inside you’ll find lots of practical advice and helpful features to give your business the edge over the competition, including: Imperial...

What are used retailers seeing in the early weeks post lockdown, and what is the impact on vehicle values? Our expert panel gives its view What is happening with used vehicle values? Rupert Pontin,...

Returning customers need careful management with different stages of the used car sale now becoming more important We are all delighted to see car retailers now open and the road back to the new...

Used stock could be crucial to post-lockdown success, so consider sourcing methods now At the time of writing we have received confirmation from the government that car showrooms can open on 1 June,...