A high degree of personalisation is key to capturing the attention of used car buyers online, a retailer webinar reinforced. Customers are now really expecting greater relevance when it comes to the...
Read moreGlobal pressures have made consumers more uncertain and unpredictable, finds a new survey conducted by Twilio. As a result, 48% of marketers are now questioning the value of traditional customer...
Read moreAutomotive retailers have often been celebrated for the experiences they offer to their customers. From digital showrooms to personalised vehicles, the industry has continually innovated to keep up...
Read moreEight out of 10 companies that invested in customer engagement met their financial goals despite the turbulent macroeconomic environment. And 94% of UK firms that invested in digital customer...
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