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As part of an efficiency drive, used car auto retailer The Car People has invested in a new telecoms system for its Wakefield head office, and rolled out technology updates at its Sheffield-located...

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Want to read more articles on this website? Sign up for a free trial subscription to carry on reading this article and receive Auto Retail Bulletin magazine together with our Auto Retail Agenda weekly...

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In so many areas of retail, it is John Lewis that is quoted as the benchmark standard. But how closely could or should automotive retailers follow the ‘John Lewis model’ and approach? That ‘model’...

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Digital is a journey: there isn’t a solution, there isn’t a fix. The consumer is evolving, the automotive retail business place is evolving, there are always things to learn from. This was a key...

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The vehicle remarketing industry has to evolve to meet new challenges and address emerging trends. This was the focus of discussion at the annual VRA Conference, now in its fifth year. Deloitte senior...

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