You’ve put a lot of effort into making the phone ring, here’s how to make those calls count By Stuart Buckley The phone is a crucial tool for reaching out to clients old and new, but it is easy to...
Read moreWithout a physical customer, or a written record, the telephone enquiry is one that is easily lost. Here’s how to ensure that never happens again By Darren Williams, director of Elements PRMC Ltd...
Read more