For a retailer that prides itself on its traditional values, Pearson of Wemyss Bay takes a modern and innovative approach in many areas We’ve known for months that large-scale events are not going...

Do you have to be ruthless to sell cars? Gravells Narberth shows that kindness can help bring in customers Success in 2020 has taken on different meanings to many different people. While the financial...

By chalking up 14% of MG’s national sales in 2019, Nathaniel Cars is the brand’s number one retailer in more ways than one Rival retailers may want to copy many of Nathaniel Cars’ methods, but...

Island life has been good to Elim Citroen, who have been named the best in the country despite operating in an area without much in the way of passing trade There is something about an island location...

A perfect storm of product, preparation and profit has helped propel, and keep, Lexus at the top of the NFDA survey. Inchcape’s Dave Graham gives the retailer’s perspective Given that Lexus sat...

Vauxhall buyers who want the best retailer experience in the country have to be prepared to travel for the privilege, with the top-ranked dealer tucked away in a small village in Lincolnshire. John...

Opening a new automotive retail site is a huge undertaking, and it would be reasonable to think that the first few years would be about getting established and building a team for the future. What you...

In summer 2018, the NFDA survey made for painful reading at Volvo, with the brand’s retailers putting their manufacturer 24th out of 30 and rating it at just 4.4/10. Not only was this comfortably...

From zero to hero in five years, culminating in topping Jersey’s manufacturer sales charts. Dacia, through the efforts of Falles Motor Group in general and the Bagot Road Garage in particular, has...

Being part of a big retail group puts a lot of intelligence and assets at a site’s disposal, but it still has to make the most of it to stand out By Hugh Hunston As the chief executive of multi...