While time itself is not changing, the importance and pressure to optimise time is increasing in our always online 24×7 world where access and convenience are all-important. That time matters in...

April saw an uplift in aftersales absorption from 33% in 2022 to 42% this year. Factors that have influenced this include a welcome drop in indirect expenses, down 16.2% compared to Q1 and the...

This decade will be marked by a decisive shift to electric mobility. Tesla, a prime catalyst in this transformation, is set to unleash further disruption, not just in terms of its trailblazing...

CarMax is a US used car dealer business I have admired for some time. The share price chart speaks for itself having listed in 1997 for $10.25 and at the time of writing stands at $127.01, a 1139.1%...

Off the back of a trading update which details the expectation of record underlying profit before tax, Lookers has also provided an update on group strategy. This addresses a number of long-term...

The traditional automotive retail model is undergoing a rapid transformation that is more decentralised and digital. This world of decentralisation and digital-first engagements means that the...

Deal activity continued in 2020 despite the continuing uncertainty surrounding Covid-19 and the underlying shifts in the sector, albeit at reduced levels. In its latest Motor 150 Report, BDO...

Late summer might have yielded a bumper crop of sales for many dealers, driven by pent-up demand from lockdown, but the hard graft of autumn will soon commence. And there are challenges on all fronts....

The lifeblood of any successful enterprise is good, sound business information. Whether you’re trying to fill supermarket shelves, make national plans for the NHS or sell cars, senior decision...

When showroom doors are closed to the public it may seem difficult to imagine this as a time to create opportunities for more profitable business. But this period can be used strategically by dealers...

As we look ahead into the prospects for 2020 and beyond for the dealers, the near-term economic environment has got no clearer ahead of the UK General Election on 12 December. Never have the manifesto...

David Peel’s game plan aimed at fostering an engaged, motivated, thinned-out and increasingly profitable network is on track after one year as Peugeot UK’s managing director. Overhauling what he...

When science fiction wants to show a glimpse at the world of transportation in years to come, more often than not it takes us to a highly evolved version of a city, and rarely ventures to more rural...

Mapfre Abraxas says its new Click & Buy online sales platform will support retailers with their multi-channel distribution strategy and allow them to offer appropriate insurance products to their...

Better dialogue between dealers and motor finance providers should be used to improve the overall customer experience surrounding lending, says Startline Motor Finance. CEO Paul Burgess explained...

Jardine Motors’ managing director Neil Williamson has been in his job for almost exactly a year, having moved from running the UK national sales company for Seat and before that Mercedes-Benz Retail...

The perfect storm of low interest rates, attractive finance packages, favourable exchange rates, PCP deals and manufacturer offers surely can’t last for ever, and retailers need to have a business...

By Andy Tong Generally speaking, its not in our nature as individuals to be different and, let’s face it, being different can often be a very lonely place. But it is simply no coincidence that those...

The number of traditional franchised dealerships in the UK could be as low as 3,500 in a few years, as retailers consolidate with more sales from fewer but bigger outlets, backed up by an omni-channel...

 by Hugh Hunston The launch of Infiniti in the UK is the first time a new carmaker has tackled the premium and luxury market sector (dominated by German companies and a resurgent Jaguar) since...