The 2030 deadline seems a long way off when we’re focused on this quarter’s results or this year’s performance. But actually, 2027 is a more realistic deadline for the bulk of the transition to...

The recruitment challenge cited by many retailers as one of their key headaches is changing in shape, but certainly not easing. A key issue for many is the need to recruit outside of the traditional...

Incoming NADA chairman Charlie Gilchrist is on a mission to attract more young people, especially technicians, to the business. Mr Gilchrist used his conference address to warn of a “dangerous...

Skoda is going back to basics for 2017 with a huge push on its accreditation programme for all retailer staff. At present, what the VW-owned brand describes as “a relatively low proportion” of the...

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