The UK’s 21,500 test centres carried out 26.8 million MOTs in the past year, with the independent sector capturing a 74% share. Clearly the franchised sector could do better. But, some...
Read moreThe retention of service work on older vehicles is not a new problem. It is well documented that significant defection takes place as soon as customers perceive they are no longer...
Read moreLast month Trend Tracker published the latest edition of our service and repair research, which is reviewed in detail on page 10. The review includes trends pertinent to franchised retailers and so...
Read moreFranchised dealerships have faced this challenge for years and, if one believes the gossip, aftersales retention has improved. Bt let’s not flatter ourselves, much of that improvement is the...
Read moreNidd Vale Group has launched a new campaign to woo motorists looking to cut the cost of servicing their cars. With service customer retention levels across the group’s Vauxhall, Saab, Seat and...
Read more
Why Subscribe?
As an auto retail executive you need insightful and unique industry intelligence to boost your business potential. Here’s a taste of what Auto Retail Network has to offer:
- Get informed and boost your business potential
- More than 1,200 fellow executives have joined us since launch
- Independent, carefully crafted, unique content relevant to you and your business
- Develop a greater awareness of market trends and opportunities
- Access to a wide range of materials whenever, wherever and however you want it
- Significant discounts on ARN events, reports and other publications
