Kia has claimed its retailers see customer retention figures double when a service plan is bought as it moves to expand its offer to cover the whole seven year/100,000 mile warranty period. A...

  SERVICE PLANS DOUBLE CUSTOMER RETENTION, SAYS KIA PROFITS STEADY AT AUTO RETAIL GROUP EVANS HALSHAW OPENS FOUR VAUXHALL VAN CENTRES SWANSWAY AND MG CONFIRMED FOR AUTO RETAIL Q1 BRIEFING...

Having moved west along the south coast in Worthing in 1996, in the aftermath of the Octav Botner/Nissan fraud scandal, Ian Gibb has done very well for himself – and the Yeomans group. Want to read...

Vertu Motors is selling 1,500 service plans a month since launching its own package in September. But commercial director David Crane thinks the business can exceed 2,500 a month. David said the main...

Franchised retailers are facing increasingly stiff opposition from independent and fast-fits, and products such as service plans and extended warranties are likely to be key tools in the battle to...

Ilkeston Co-Op dealer principal Jon Battison hired an aftersales business manager to sell service plans, warranties and amber items – and was delighted with the results. It gave his aftersales...

Sky Ford started getting serious about service plans last September when it entered into a partnership with EMaC, and in the period to June this year has sold one to nearly 500 customers at its Hemel...

The damp winter weather and shorter days combine to make this the season when cars are most likely to breakdown, and also when road conditions are at their most dangerous. Consumers are aware of these...

Most manufacturers now have service plans available for their retail network to sell. But often they are fixed-cost maintenance plans, acceptable at any dealership representing the franchise, not just...