For five years now, we have enjoyed a steady income from our accident management scheme which is run and administered for us by Accident Exchange. Our service advisors are charged with promoting the...

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Set aside 15 to 30 minutes a week to look at your warranty process and make sure everything is moving forward – or delegate the task to your service manager. Take one of the following steps each...

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Castrol has completed the biggest-ever survey of service advisors in the UK, covering all aspects of their role and responsibilities and involving around 600 advisors. This follows the completion of a...

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