Although commentators are reporting a shortage of good quality used stock across some channels, the auction sector is ripe with both volume and choice this autumn, and BCA’s inventory has been at...

It’s easy to reach out to a customer, but it takes a little more effort to make a great sales call. Here’s how to make the upgrade By Darren Williams One of the things I hear more than anything...

The UK new car market declined for a sixth consecutive month in September. Registrations fell by 9.3% in this key month, with SMMT chief executive Mike Hawes citing economic and political uncertainty,...

The new car market showed further signs of strain in July, posting figures that were 9.3% lower than last year, according to statistics released by the SMMT. This brings the year to date total 2.2%...

The UK new car market reported its fifth consecutive month of decline in August, as registrations fell 6.4%. Private registrations saw the biggest fall, dropping 9.9% compared with the same month in...

The average UK motor retailer matched its performance from the prior year with a loss just under £7,000 for the month of July. This feels like a creditable result given the current market sentiment...

The third Auto Retail Live briefing covered the market’s reaction to diesel, consumer’s attitudes to new versus used, and tips for the summer months The third Auto Retail Live briefing at the...

Ssangyong has never been a major player in the UK, but success with its latest model has given confidence to the South Korean brand By Hugh Hunston Paul Williams, Ssangyong Motor UK’s chief...

July new car registrations saw a fourth consecutive monthly fall, with declines across retail, fleet and business markets. Retail demand dropped 6.8% compared with the same month last year, while...

Vincent Tourette, the recently appointed boss of Renault and Dacia in the UK, is spending his initial time running the company examining the business as a whole, but has already identified a host of...

By Hugh Hunston Kia is aiming to build on an improved 2017 NFDA poll score by pushing beyond the 100,000 unit target by 2019, according to UK president and chief executive, Paul Philpott. The NFDA...

Infiniti might not be the biggest or most established brand in the UK, but the Newcastle centre has been doing its best to change that with customer experience at the fore   Working with a newer...

Many dealers’ websites are outdated, and not keeping up with other strands of retail By Brent Wees Ladies and gentlemen, we have a serious problem on our hands – an optimisation problem that no...

The new car market continued its second quarter decline, with falls in both retail (-7.8%) and fleet (-2.4%) registrations in June. The total market was down 4.8%, and year-to-date registrations are...

Advances in technology continue to accelerate the sales and remarketing process, which now means that the accurate appraisal of a vehicle has never been more important. An accurate and transparent...

Manufacturers, particularly at the volume end of the market, are seemingly unsympathetic of the UK’s challenging economic conditions and lack of consumer confidence, and are still pushing hard on...

Automotive retailers are becoming more efficient at managing the sales process, with a 41% increase in the number of transactions closed on the first enquiry. The average number of vehicles sold on...

By Ian Allen The first quarter of 2017 has carried on where 2016 left off in terms of record breaking new and used car sales figures. Used car sales in Q1 are up by 7% on last year and SMMT figures...

Financial incentives and offers are the factors that would convince consumers to chose franchised dealerships over independents or national chain alternatives. Independent research commissioned by the...

By Kevin Steward   The registration change has made March the accepted annual high point in vehicle purchases, with retailers squeezing every last drop out of this lucrative time. But when we...