When it comes to replacing somebody in a retailer, which we all know is a situation that occurs far too often in the industry, have you ever actually sat down and worked out who costs the most to...

Right now there are in excess of 400 car sales executive vacancies on the various recruiters websites that I have logged on to. Further research of additional sites would probably see this number more...

At Marshall Motor Group we see recession as an opportunity to grow the business. There are always lots of reasons why customers need or want to change their cars, and we are currently in the middle of...

The scrappage scheme really seems to have caught the car buying public’s imagination. We’ve had about 65 orders so far, which is more than we expected. It has slowed down a bit, we were...

Getting an accurate and swift part-exchange valuation at the time of negotiation is one of the most difficult tasks facing dealerships and their sales staff. The most important thing for them to...