Electrification is set to have a massive impact on aftersales revenue, and the transition to agency is going to make it even harder to recover those profits. This warning comes from John O’Hanlon,...

Electric vehicles may not be cheaper to repair and maintain than internal combustion equivalents in every case. Analysis by e-commerce firm Epyx, which specialises in facilitating SMR transactions for...

We recently discussed a service shortfall on the horizon, with franchise dealers expected to see a reduction in new car service revenue of up to £1.3bn over the next four years, as the drop in new...

The Independent Garage Association (IGA) is campaigning against the practice of discounting MOTs to help garages recuperate costs from the loss of revenue throughout the coronavirus pandemic. Chief...

Mobility-as-a-Service (MaaS) is evolving into a complex urban mobility operating system that will be based entirely on city data. MaaS platforms are currently active in 20 cities globally and...

We’re in the midst of turbulent times. Westminster, the economy, international relations, corporate failures – all are in a state of flux and it’s affecting retailers with wildly differing...

With concerns for retailers raised over the increased take-up of electric vehicles, we put the question of reduced aftersales revenue to Daksh Gupta, chief executive of Marshall Motor Group, where...

The widespread adoption of electric vehicles could see retailers’ revenue on servicing drop by 40% and on parts by 20%. So says Petter Nordesjo, former managing director at BMW Sweden and member of...

Pendragon has been in the news of late. Last month saw a number of substantial bids for the retailer, and this month comes news of the appointment of a new CEO from 4 March, Mark Herbert, who takes...

In the UK, subscription-based ownership models have already crossed 10% of monthly household incomes. We are now subscribing for literally everything, from mobile phone packages to shaving blades. Not...

Independent retailer Motorpoint published its final results for the year end 31 March 2018, and the numbers are looking very good. Profit before tax rose 70.9% to £20m (£11.7m in 2017) and revenue...

Two UK retailers reported to the market in February, Pendragon being first. Its figures for 2017 didn’t make for great reading. While revenue rose 5.1% to £4.65bn, gross profit fell 1% to £546.3m...

Vertu Motors has launched a full, end-to-end, online sales platform for used cars, including part exchange capability and finance capability. The company believes it is the first in the market to be...

Marshalls has demonstrated that it is more than just the sum of its acquisitions, with end of year results showing strong like-for-like growth alongside the significant contributions from the...

The PCP landscape has evolved quickly in the UK, so what changes might we expect in the future on the key stakeholders – suppliers, introducers and end users? These were key questions addressed in...

Mapfre Abraxas says its new Click & Buy online sales platform will support retailers with their multi-channel distribution strategy and allow them to offer appropriate insurance products to their...

BMW’s digital services boss has promised to keep retailers involved in the monetisation process as the brand’s connectivity evolves. Speaking to Auto Retail Bulletin at the recent Paris motor show,...

Consumers interact with automotive retailers in what Google describes as a series of ‘moments’ – critical touchpoints in the buying journey. Making these interactions friction-free holds the key to...

Prime yields for automotive retailers are forecast to remain stable through 2016, according to the Spring 2016 Motor Retail Market Review from APC. In the past three years, prime yields have fallen by...

Shares in Vertu Motors have steadily dropped in value since the company announced its full year trading results to end of February 2010 in early May. This despite a positive initial reaction from...