I am a self-confessed petrolhead and I’ve been in this industry that I love for over thirty years. In drafting this article, my motivation is to sustain the industry. I hope that we can disrupt the...

After remaining largely unaltered over past decades, a new and exciting retail journey within the automotive sector is responding to a permanent shift in consumer needs, resulting in automakers and...

First deliveries of the fully-electric Volkswagen ID.3 1st Edition began in late September with a Covid-friendly national handover event. This came almost 18 months after launch customers had placed a...

Three quarters of UK retail workers have experienced a situation where they felt their physical safety was at risk at work, according to new research by Vocovo. The new report: “Empowering the...

The launch by Volvo of its subscription service in the UK is a key development in its own right, but is also indicative of accelerating change within the automotive sector. But is the industry agile...

The headline figures for registrations in August might on the surface look disappointing, with the month finishing 5.8% down compared with 2019. But the retail element of those registrations was down...

In normal years, July is a relatively quiet month for motor retailers, being the first month of a new quarter and marking the lead-in to the summer months. But we know that 2020 is certainly not a...

There was a flurry of excitement following the announcement by Volkswagen AG, in May, of their sales plans for the new ID3 electric car. In Germany, they intend to use the agency model from launch....

There is great quotation, often attributed to Ronald Reagan: “It’s hard, when you are up to your armpits in alligators, to remember that you came here to drain the swamp.” Our industry is facing...

The used market got off to a strong start in 2020 with both the trade and wholesale markets performing well in January and February. The wholesale markets returned high results in terms of cap...

Vehicles will continue to be sold through conventional channels all the way up to at least 2030, but digitalisation will continue to reshape the landscape. Frost & Sullivan expects online car...

The collapse in retail registrations continued into November, driving a drop in the overall market of 1.3% compared to the same month in 2018. Retail registrations of 65,114 units represented a fall...

Given that last September’s registrations plunged by more than 20% as retailers struggled to get hold of volumes of WLTP compliant vehicles, it was hoped that this September’s figures would show a...

It would be fair to say that the UK auction market has struggled somewhat throughout 2019 compared to the previous couple of years. In 2017/18 the market coped well with increasing volumes resulting...

Today’s motor retail environment demands discipline and rigour in customer relationship management. The availability online of information on attractive new offers encourages customers to shop...

A second consecutive month of retail growth in vehicle registrations saw overall registrations increase by 1.4% in February, with retail registrations up 4.3% and business growth of 23.4% overcoming a...

Pendragon has been in the news of late. Last month saw a number of substantial bids for the retailer, and this month comes news of the appointment of a new CEO from 4 March, Mark Herbert, who takes...

The average UK motor retailer produced a strong result in October with a profit of just over £6,000. This compares favourably to the prior year, where we saw a small loss, which is more typical of a...

The opportunity to re-engage with more than 150,000 existing Range Rover Evoque customers with the introduction of the all-new model gives retailers “a fantastic starting point” they may not...

November saw a further 3.0% decline in new car registrations, with 158,639 vehicles registered compared with 164,541 in the same month in 2017. That brings the year to date total to 2,223,058, 6.9%...