Fears are growing among retailers for profitability through the first half of 2024 and beyond, with an increased number (34% versus 31% six months ago) anticipating that profit will be down. The...

When Inchcape set itself the objective of examining its employee value proposition (EVP) last year, it posed a number of questions. “Basically, what is it like? What is that psychological contract...

One of the main issues affecting small business owners and human resources professionals is a generational change in employee expectations that appears to have happened in the past decade or so....

FORMER VANTAGE CEO MARK ROBINSON TAKES STAKE IN TECH BUSINESS EV ‘NOT TO BLAME’ FOR HUGE INCHCAPE JLR PRESTON FIRE LOTUS PICCADILLY OPENS THIS WEEK TOM KILROY, JAMES SMULLEN AND CHARLOTTE MURRAY...

Retailer fears over profitability have eased, with a reduced number (46% versus 57% six months ago) thinking profitability will be down through the rest of 2023, and a growing number (15% versus 5%)...

Many of the UK’s auto retailing businesses have experienced an absolute worldie over the last 12 months, with record profits and some of the strongest balance sheets they’ve ever seen. But this...

Retailers have experienced a shift in the way customers want to interact with them in the showroom, which has led to an evolution in skills requirements. The majority of customers have done their...

Cambria CEO Mark Lavery has put in place a number of initiatives and ideas to aid in the recruitment and retention of technicians. “Recruitment is only going to become more competitive,” he says....

Recruitment problems have reached a record high with 76% of companies struggling to hire staff, says the British Chambers of Commerce. 6 in 10 UK firms are currently looking for staff. “Firms must...

3 IN 4 COMPANIES STRUGGLING TO RECRUIT TESCO WINS FIRE AND REHIRE BATTLE IAN GODBOLD LEAVES CAMBRIA EU NEW CAR SALES WORST IN 26 YEARS VOLKSWAGEN THERMAL WINDOW ‘COULD BE ILLEGAL’ COST CONTROL...

Two of the biggest challenges impacting the automotive retail sector today are recruitment – with a widely reported shortage of talented individuals – and a payroll explosion. The two are, of...

I think we all know that recruiting and retaining talent has become increasingly challenging over the last year. With this in mind, it was good to see dealers promoting the successes and opportunities...

With many sectors in the UK, not least automotive retail, experiencing high if not record numbers of job openings, there is huge demand for good calibre candidates. At the same time there has been a...

Many sectors are currently operating with a skills gap that is preventing their respective industry segments from realising growth potential. In automotive retail, highly skilled technicians are a...

The recruitment challenge cited by many retailers as one of their key headaches is changing in shape, but certainly not easing. A key issue for many is the need to recruit outside of the traditional...

As the UK moves increasingly towards recovery following the unprecedented environment created by the Covid-19 pandemic, an exciting aspect of the much-vaunted ‘new normal’ is the importance of...

Despite challenges of supply in the new car market due to the semiconductor shortage, retailers find themselves in something of a purple patch. Consumers have the desire for vehicles and money to...

There is merit in throwing candidates an unexpected question in an interview, but it’s vital to know what you’re trying to learn The company Glassdoor recently revealed the toughest interview...

Salaries in the retail sector soared in the final few months of 2019 compared with other sectors, but despite this surge applications for retail jobs have plummeted. The latest quarterly job market...

Having great products, services and premises are key assets in developing and sustaining a successful business, but ahead of all these in the vast majority of organisations are the people who bring...