In much of post-lockdown China, urban life is humming. Streets in Beijing and Shanghai are bustling with traffic, smog again shrouds city skylines with the resurgence of economic activity, property...
Read moreWith estimates that car retailers in Europe now generate around three quarters of their profits from aftersales, it has become more critical that OEMs and their franchised networks listen to their...
Read moreThe European Automobile Manufacturers Association (ACEA) and the European Association of Automotive Suppliers (CLEPA) have announced they are joining forces on the subject of access to vehicle data....
Read moreWhen you think it can cost as much as five times more to acquire a new customer than it does to retain an existing one, there is no doubt customer retention must remain a focus. This is where your...
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