We’ve said it before; it can cost as much as five times more to acquire a new customer than it does to retain an existing one, there is no doubt customer retention must remain a priority. So here are...

Mapfre Abraxas says its new Click & Buy online sales platform will support retailers with their multi-channel distribution strategy and allow them to offer appropriate insurance products to their...

There is no doubt that we’re in a generational change in terms of consumer buying habits. The internet and, in particular, mobile access to the internet has revolutionised how people research and...

When you think it can cost as much as five times more to acquire a new customer than it does to retain an existing one, there is no doubt customer retention must remain a focus. This is where your...

So, the FCA’s new rules on GAP insurance are in force. They’re the culmination of months of market study, consultation and feedback but now they’re finally here. I know some dealers have decided to...

By Ian Allen The number of lenders in the motor finance sector has reduced dramatically due to the state of the financial markets, and the supply and demand swingometer of available funding has...

Effective car displays turn browsers into buyers by informing and conditioning their expectations of the product. And while the finer points of dressing a car for point of sale might be a matter of...