Much has been said about how the agency model will shape the fortunes of participating retailers, but one area of uncertainty is in the management of part-exchanges. Keen to safeguard profitability...

Despite the emergence of specialist online used car buying services, some of which have invested heavily to become household names, most owners would rather trade-in their vehicles with retailers when...

A wide range of topical tax matters are currently affecting retailers, not least of which come from HMRC’s VAT enquiries which are putting dealers under fire. Indeed, there has been a marked...

In a retail market that is typified by tight margins, it is vital that the part-exchange process is seamless for the customer and dealer alike. The ability to instantly appraise and value a vehicle in...

This year has been typified by increasing volumes of used cars reaching the wholesale market, with the period following the March plate change being particularly busy for the remarketing sector and...

With 2016 now in the past it is wise to reflect on the impact that the year has had to the trade as a whole. Residual value activity has been a very important part of the last 12 months and analysis...

With the summer months upon us, the market is now moving into a period when demand eases and typically values remain relatively flat. Families are now thinking about paying for their summer holidays,...

The plate change period inevitably sees volumes rise substantially in the wholesale markets and stock levels traditionally remain high until at least early May. Typically the market experiences some...

One fascinating new feature in this year’s BCA Used Car Market Report is the unique survey of used car dealers. BCA polled senior personnel at franchised and non-franchised used car dealerships...

The relationship between manufacturers and retailers is an interesting one as manufacturers increasingly intervene in areas outside of new car sales, such as used cars and aftersales....

Those of us who have been in motor retail for a number of years can remember the days when selling a car and not taking a part-exchange – what was referred to as a ‘clean deal’...

Let’s get things straight – you cannot value a car accurately without following certain procedures. Some may claim to be able to value a part-exchange car instantly by looking at it, or...

Gone are the days of treating part-exchange disposal as the nuisance end of the business. It is now a profit stream that needs to be protected and managed as much as any other. Currently, the most...

Getting an accurate and swift part-exchange valuation at the time of negotiation is one of the most difficult tasks facing dealerships and their sales staff. The most important thing for them to...