The total number of dealer groups operating in the UK did not change in 2020. Despite the pandemic, groups remained at a steady 185 as of January 2021. Sales points fell by 43 to 3,516, which is a...

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European automotive retailer networks will shrink faster and further than we have seen over the last several years since the financial crisis of 2007-2009, and changes towards a new model will happen...

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Last month in Auto Retail Manager, we raised the issue of developing a realistic aftersales budget. The key factor determining how many labour hours you can is not how many technicians you currently...

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