The retail landscape is undergoing a transformation phase that requires re-thinking today’s retail concepts. There will not be one single retail concept in the future. We need to find a way for an...

Issues such as Brexit uncertainty, government policy and media bias have all knocked consumer confidence, with slow first quarter new car sales. But as we enter the second quarter, there are...

What set the best apart from the rest in the 2018 Auto Retail Website Report? Editor Steve lays out how the best performers earned top marks By Shane Johnson   Arguably, and perhaps in a perfect...

Auto retailers will be able to seamlessly reach two in-market audiences with one ad following Gumtree’s move to merge its motoring offering with that of eBay. Users will benefit from two ‘shop...

Strong demand has characterised 2017 with plenty of competition from professional buyers across the range of stock on offer. The trend also reflects the high quality of stock consigned to BCA by fleet...

Facebook advertising offers a realm of possibilities that allow you to target buyers at different stages of their journey By Matt Wheeler The mobile-first world offers a unique opportunity for auto...

UK visits to car brand websites hit 68m in Q3, an increase of 6% over the same period in 2016. However, registrations in the period were down by 9% at some 665,000, representing 102 visits per...

Hyundai is planning to make its online new car sales platform available to retailers. The move, which is expected in the next few months, would allow retailers using the software to set their own new...

Mitsubishi Motors in the UK says it has answered the changing requirements of today’s car buyers with the launch of its Mitsubishi Buy Online facility. Developed in conjunction with Rockar,...

Sytner aims to ‘meet’ its customers as early in the buying process as possible, and uses video and online chat to get in front of them at the first opportunity Similar to other dealer groups,...

The size of the parts market for motor retailers is bigger than many might think, witnessed by the popularity of events such as the Goodwood Revival and its sister event the Festival of Speed, and by...

Peugeot is demonstrating that customers can use its ‘Order Online’ system anywhere to buy a car, by providing a portal to the ecommerce platform within a London phone box. Dubbed Peugeot Russell...

Automotive websites outperform those from other retail industries, but more to be done to win trust The websites of the UK automotive industry are ranked as better than those from many other...

Following trials in Italy selling Fiat’s 500, 500L and Panda models, and off the back of recruitment from a range of automotive brands into senior positions, we now know that the UK will be the...

The most common mistakes that retailers make online, and how to solve them By Aaron Krane, CEO  and founder of Drive Motors More than ever, dealerships must get on board with e-commerce or risk...

I don’t think anyone was surprised to hear that Amazon is planning to sell cars in the UK after its trials on Fiats in Italy, and its previous work in the USA. As a consumer, in many ways I think it...

GDPR, or to give it the full title, General Data Protection Regulation, will be law on the 25th May 2018 and will supersede the current Data Protection Act 1998. And the changes could have a massive...

The latest WannaCry Cyber-attack has reminded us of the importance of having robust security systems that are constantly reviewed to incorporate the latest updates. Considering the tech heavy times we...

For many organisations, the task of understanding the impact of GDPR on their business and the changes they’ll need to implement is causing more than a few headaches. But consumer trust has been...

Online car sales are set to cost 27,000 automotive sales jobs by 2027, as new research from online review community Trustpilot and the Centre for Economics and Business (CEBR) reveals motorists...