Enforced shuttering of motor retail across the country created major pressures for dealers but also unprecedented opportunities to manage customer relationships in a more sophisticated way. However,...

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Today’s motor retail environment demands discipline and rigour in customer relationship management. The availability online of information on attractive new offers encourages customers to shop...

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The concept of parts wholesaling is nothing new. The average franchise dealer will supply a certain amount of parts to the independent sector as and when they are needed and there’s profit to be made...

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Tesco Clubcard customers can now get significant discounts on new cars through an exclusive arrangement with Inchcape. Clubcard holders are able to exchange every £10 in Clubcard vouchers for...

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