We’ve seen the capabilities and scope of digital retailing accelerate to a significant degree over the past three years, introducing new ways to make purchasing convenient. While this assessment is...

The results are in. 2016 has set a new record with 2.69 million new cars registered, presenting 2017 as a challenging year. With political uncertainty, Sterling depreciation and the SMMT forecasting a...

The ever growing trend of automotive “pop-ups” in retail malls is both a good thing and a bad thing. At its best, it shows brands are beginning to think about retailing cars rather than selling...

We’ve said it before; it can cost as much as five times more to acquire a new customer than it does to retain an existing one, there is no doubt customer retention must remain a priority. So here are...

Mapfre Abraxas says its new Click & Buy online sales platform will support retailers with their multi-channel distribution strategy and allow them to offer appropriate insurance products to their...

Retailers that continuously innovate in the area of customer engagement will be those that survive. Those who see customers before channels will lead. The retailers who get us talking and raising...