With the sale of new electric vehicles (EV) gaining momentum, more ex-fleet and end of contract units are filtering through to the used car market. Volumes remain small but are growing as buyers weigh...

With a smaller number of parts and lower regular maintenance requirements, the industry needs to prepare for fewer EVs coming in for service, argues Urban Science. And although the average revenue per...

The fourth industrial revolution is firmly underway. Big data, blockchain, artificial intelligence, machine learning and analytics are all becoming day-to-day words, used across many fields of...

Last year, 2016, might go down as a record-breaker for the retail car business. An all-time high 2.69 million new cars were registered. Used car sales could also be a record. And although the service...

The service, maintenance and repair sector has a serious image problem to address, with a third of female drivers believing they have been overcharged because of their gender and almost half of men...

Last month the Petrol Retailers Association warned motorists that pump prices are set to increase by at least four to five pence per litre as the cost of crude oil strengthens along with the US...

Over the past decade, the non-franchised workshop sector – predominantly independent garage workshops – carried out the largest volume of servicing, maintenance and repairs (SMR), including MOT...

The UK aftermarket is facing a number of opportunities and challenges. Some are driven by changes in the way people use cars and evolving vehicle technology. Other opportunities and challenges are the...

Data collected and analysed by WhoCanFixMyCar.com looking at Ford, Volkswagen and Vauxhall models revealed a small difference in average maintenance costs overall across the brands, but highlighted...

Used cars that have covered 150,000 miles or more are no longer off-putting to buyers if the condition and the badge are right, reports Glass’s. A healthy market has developed for prestige cars that...

If you go back 20 or 30 years, we used to talk about the ‘bathtub curve’ when referring to car repairs. When brand new, it wasn’t unusual for cars to develop faults requiring repair. Once fixed,...

The concept of parts wholesaling is nothing new. The average franchise dealer will supply a certain amount of parts to the independent sector as and when they are needed and there’s profit to be made...

Another week; another chance to take a pop at franchised workshop labour rates. The Warranty Direct annual labour rate survey is easy meat for those magazines and newspapers (and even some trade...

by Ian Allen Your business will be as busy or as quiet as you and your team make it during the final few months of the year. There is considerable business to be done for those who stay disciplined...

Back in June, with unleaded pump prices edging towards £1.20 a litre, Suzuki retailer Pebley Beach issued a checklist for motorists who wanted to cut their fuel costs. The tips were well...

A recent survey has revealed that there is still massive untapped potential for dealerships to boost profits by legitimately upselling additional work to the customer. The survey, by Castrol...

“Our new vehicle servicing proposition will radically shake-up the entire fleet sector”, Mike Wise the head of Kwik-Fit Fleet has predicted. The company is to start targeting fleets...

Waste oil heaters have seen dramatic improvements since they first started to appear in the 1980s. They are now much more efficient, require less maintenance and can pay for themselves within two...

A set of four standards is being proposed to govern service, maintenance and repair e-commerce transactions between fleets and their service providers. The guidelines are being put forward by the...