The recent announcement by the FCA to act on Discretionary Commission Arrangement complaints has been anticipated for some time. Lenders and retailers alike have been watching the surge in complaints...

The current focus for motor retailers is the implementation of the Consumer Duty, and this is rightly so with the 31 July deadline fast approaching. However, this focus should not end there; it should...

The government is committed to reforming financial services regulation in the UK which will include the outdated 1974 Consumer Credit Act (CCA). It has recently consulted on its reform proposals for...

The National Association of Motor Auctions (NAMA) is to introduce a series of new initiatives to its vehicle grading scheme, amid claims from the remarketing community that the current system is...

The headlines from the Consumer Electronics Show in 2017 were slightly different to those of five years previous; the car manufacturers had moved in. Alongside in-car technology and wireless charging,...

by Louise Wallis Auto retailers selling stock at auction in the next few weeks should make sure they set realistic reserve prices that take into account the fact that market conditions may soften....

Auto retailers continue to face challenges from HMRC over the application of partial exemption rules for input VAT recovery. The discussion centre around the use of standard method overrides and...

Changes to the Vehicle Excise Duty rules mean that, from 1 January 2009, only the registered keeper of a vehicle will be able to claim a refund for unexpired VED. This will have a significant impact...