Year on year and 6-month comparisons of the aftersales KPI data show no substantial change to the trends seen so far in 2023. Looking at the half year comparison, absorption is running steady at 54%...

Engagement marketing is the natural evolution of a velocity sales strategy. So says Ian Godbold, Cambria’s former marketing and CRM director, who has now set up his own marketing consultancy,...

Units per salesperson is a metric that dealerships have tracked and staffed against for decades. It is also a metric that hasn’t fundamentally changed in over 35 years. No matter how much we have...

I am a self-confessed petrolhead and I’ve been in this industry that I love for over thirty years. In drafting this article, my motivation is to sustain the industry. I hope that we can disrupt the...

We are currently on the threshold of one of the biggest changes to International Financial Reporting Standards, or IFRS for short, for a decade. After a number of years in coming, the introduction of...

Looking back you would probably give September (and the whole of the third quarter) about a score of seven out of ten. Results were mixed and failed to live up to the heady heights of the previous...

In the dawn of the digital age we have seen dramatic changes in the way customers shop. And the automotive industry hasn’t escaped this; while it still relies heavily on the physical presence of car...

It seems like an awful lot has happened since the end of the second quarter as the industry has continued to digest the impact of the EU referendum vote and the reaction of manufacturers and customers...

Data is all the rage these days. OEMs and dealer groups alike are extracting ever-higher quantities of granular information out of the business end of the automotive industry – and there are massive...

Ever since the plate change month moved to September, August has been a tough month financially for the average UK motor retailer. All attention is focused on hitting the September month-end target,...

UK Motor retailers continued their strong performance as we moved through the month of April. The rolling 12 month return on sales dipped marginally from the result at the end of March, however the...

March is always the most important month in the UK motor retail calendar. From a registration point of view the plate-change month makes up nearly 20% of expected sales for the year and is therefore...

On the face of it the results for February are slightly disappointing, but largely incidental as we wait to find out how dealers performed in the key month of March. Only when this has been completed...

2013 proved as good as it has been in recent memory for UK car retailer profitability with the average franchise closing the year with an average return on sales of 1.47% and an average profit of...

A strong result for December completed what proved a superb year for UK motor dealer profitability. December has traditionally been a breakeven month for the UK car dealer as a result of limited new...

The average UK motor dealer produced a strong performance in October recording a profit for the month of just over £9,000. This represented a slight increase over the same month in 2012 and has...

The record results being reported by UK motor dealers continued in September with the average dealer making a profit of £67,000 in the month. To put this result in context this represents £10,000...

For only the second time this year August 2013 failed to match the performance in the same month of 2012 and we saw a slight drop in the rolling 12 month average motor dealer return on sales from...

The year-on-year growth in motor retailer profitability continued as we entered the second half of 2013, with rolling 12 month dealer profits up to a new record of 1.35%. Retailers made an average...

In the retail motor industry the sun has certainly been shining this summer. Over the past four months we have reported record highs in dealer profitability, measured on a rolling 12 months basis....