Almost three out of four automotive retailers (73%) believe implementing measures to meet the FCA’s Consumer Duty responsibilities will create new business opportunities, according to research from...

With the end of the pandemic now hopefully in sight, we at iVendi have been spending considerable time examining how it has changed our understanding of the ways in which technology can best be used...

With the end of the pandemic now hopefully in sight, this seems like a good moment to look at the lessons that have been learnt by dealers when facing the challenges of the last year. These are the...

It seems to have sometimes appeared to established used car dealers that, when it came to technology, well-funded digital disruptors have had an unassailable lead in recent years. At iVendi, we never...

Exclusive data provided to Auto Retail Bulletin by online transaction firm iVendi is adding greater weight to the argument that the processes that facilitate a transaction in the showroom and the...

New figures show how innovative technology is increasingly powering online sales of warranties and other add-on products and services during the pandemic. During last September, 10% of iVendi Digital...

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In a market where retailers need to squeeze every penny out of a transaction, online retailing may actually be letting dealers down – to an extent where it could be seen to be dangerous to the...

Exclusive data provided to Auto Retail Bulletin by online transaction firm iVendi has shown a rise in conversion rates between the second and third national lockdowns. The conversion rate from the...

Repeated lockdowns have demanded that motor dealers get better and better at online sales that enable online-click-and-collect trading models. But, as retailers have continually refined their...

What is the biggest change that the pandemic has brought about in motor retail? There are key trends on which we can probably all agree. A refocus on overhead reduction is one, as is a desire to...

iVendi has launched a completely new three-product range for all vehicle retailers. The new products, Engage, Convert and Transact, together deliver something to dealers that we call connected...

The initial wave of five final notices issued by the FCA to motor retailers this month could be the first of many, warned James Tew, CEO at iVendi. He pointed to the reason given by the FCA – failing...

Retailers are failing to take seriously their responsibilities to record and back up essential FCA compliance motor finance data, says iVendi. The company has found that a significant minority of...

As online searches for information have steadily replaced visits to the retailers’ premises, so the importance of the quality of information, the accessibility of information and the speed of...