Arnold Clark was hit by a Christmas Eve cyber attack. The retailer said it affected computer and telephone systems, which were out of action for several days over Christmas. Employees had to take...

ARNOLD CLARK HIT BY CHRISTMAS CYBER ATTACK ROBERT FORRESTER: 2023 OPERATIONAL EXCELLENCE VITAL NEW EV SALES OUTPACE NEW PUBLIC CHARGERS NISSAN QASHQAI FORECAST TO BE 2022’S TOP NEW CAR 2035 IC BAN...

The automotive finance ecosystem has long been characterised by a siloed structure with distinct separation between fleet and retail channels. It contains multitude of vendors and systems that have...

For many organisations, the task of understanding the impact of GDPR on their business and the changes they’ll need to implement is causing more than a few headaches. But consumer trust has been...

The retail landscape has been shifting in recent years and the pace of change will continue to accelerate in 2017 and beyond. So how dealerships can prepare themselves to prosper in the face of new...

As dealers contend with ever increasing customer expectations it’s no surprise that the issue of recruiting and retaining good employees remains high on the agenda, with 86% of respondents citing...

Better dialogue between dealers and motor finance providers should be used to improve the overall customer experience surrounding lending, says Startline Motor Finance. CEO Paul Burgess explained...

Motor retailers still using the Microsoft Windows XP operating system will soon be placing themselves at risk of security breaches, according to iVendi. The company says the problem will be caused by...