Despite economic uncertainty, rising costs and business challenges, motor retailers are still looking to invest in their forecourts this year, according to Close Brothers Motor Finance’s Forecourt...

2023 has been the year agency agreements started to crystalise. While a few, lower volume, brands and new entrants had already been ploughing an agency furrow, this year saw the first major brands,...

When Inchcape set itself the objective of examining its employee value proposition (EVP) last year, it posed a number of questions. “Basically, what is it like? What is that psychological contract...

Running a successful automotive retail business is all about having the right people in the right place. But when it comes to matters of HR, too many companies mistake business cost for business...

In any organisation, there are only so many projects that you can undertake in a given period, only so many areas where you can invest at any one time. Without doubt the most important investment you...

Despite the fast pace of change in the automotive retail sector in omni-channel and e-commerce, and even with the uncertainty surrounding moves by the OEMs towards agency agreements, there will still...

The opening of its first Express store represents an adaptation of its growth strategy for used car supermarket business Carshop, built on its learnings from lockdown. With more to come in combination...

Dealer balance sheets have been, tested but they are proving resilient. Listed dealers have significantly reduced debt over the past decade and several leading dealer groups have strong net cash...

Independent dealers are allegedly outpacing the franchised sector with technology and training to handle the repair and recalibration of advanced driver assistance systems (ADAS). Peter Eden, national...

The negative impact on global GDP is expected to be more severe than during the global financial crisis (GFC), with PMIs falling to record lows in the eurozone, the UK and the US. However, current...

As expected the average UK motor retailer had a tough November, posting a loss of £18,700 per site for the month. November is always a poor performing month as a result of being mid-quarter and with...

August is always a tough month for UK motor retailers and 2017 proved no exception, with the average site posting a loss of just under £17,000 for the month. This marked a deterioration of just over...

The temptation might be to send SMEs off to be dealt with elsewhere, but there are good reasons to service their fleet needs in house By Andy Tong H Jackson Brown Jr once said: “There is nothing...

As expected the average UK car dealership had a tough May, making a loss for the month of £17,000. This was greater than the loss suffered in May 2016, where the average dealership lost £10,000....

There are clear signs of the motor retail market returning to a more natural long term equilibrium with an easing of new car sales numbers compensated for by resilient used car sales and aftersales...

We all regret those cars we passed over. I remember the rusty Isetta Bubble Car taken in part exchange, which I scrapped. Or the tatty 1965 Aston Martin DB5 I could have bought for £3,800 back in...

Advertised dealership property requirements have increased by 35%, totalling 100 in the last 12 months, up from 71 in the same period through 2014/15, according to the latest vehicle dealership...

By Brent Wees I’m preparing a case study for next month’s Digital Dealer Conference in Las Vegas where I’ll be looking at two dealerships using automated technology for different aspects of their...

Keith Duncan, who trained as a pilot with the RAF before embarking on a 30-year retailing career, has charted a flight plan for Edinburgh-based multi-franchise group Eastern Western and its 1,016...

Another day, another retailer group acquisition. Even if that’s not strictly true, the recent flurry of activity on the acquisition front has certainly kept legal types, accountants and the media...