More and more car retailers are looking to develop their website into more than an online brochure and to move closer to a genuine e-commerce solution where new and used cars, finance, servicing and...

Google has changed the weight of its emphasis to reward quality content, and to penalise certain ‘black hat’ practices like keyword stuffing, link farming and invisible text lists. Some...

Independent used car retailer Carbase has launched a new ‘responsive’ website featuring improved search functionality, location services and a live chat option. The site can now react to...

Apps are big business. Research firm IDC forecasts that the number of annual mobile app downloads will increase from 10.7 billion in 2010 to nearly 183 billion by 2015.  So why don’t many...

From our contact with dealerships, we can see that their use of Twitter is generally increasing and that it appears to be helping in areas such as customer retention. However, there are some common...

Some 12 months ago, a survey found that just 12% of US small and medium businesses considered social media marketing a must, with half of respondents not using it at all. This month, the same survey...

The 20 Group formula – where liked-minded dealer principals get together, for two or three days in some cases, to share best practice and new ideas – has proven very successful over many...