With estimates that car retailers in Europe now generate around three quarters of their profits from aftersales, it has become more critical that OEMs and their franchised networks listen to their...

Dacia’s 156 UK retailers are set to play a pivotal role in Renault’s plans to use the budget OEM’s British network as a proving ground for an online sales channel. Group Renault UK’s sales...

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Like nearly every industry sector, the motor trade is increasingly reliant on mobile devices as a business enabler. The era of having an office in your pocket is upon us and it seems hard to imagine...

It would appear that this online selling lark is catching on. News that Citroen has just joined a small but growing list of OEMs who have taken the digital plunge will no doubt prove encouraging for...

There is no doubt that we’re in a generational change in terms of consumer buying habits. The internet and, in particular, mobile access to the internet has revolutionised how people research and...

By Mike Jones Over recent years we have seen a complete change in what we expect of a salesman when we walk into a car dealership. This shift in expectation has been in response to the evolution of...

Advancement of technology has complemented everyday life, creating synergy through our processes and forging greater convenience through the functions that assist us in both our work and social...

Want to read more articles on this website? Sign up for a free trial subscription to carry on reading this article and receive Auto Retail Bulletin magazine together with our Auto Retail Agenda weekly...

Want to read more articles on this website? Sign up for a free trial subscription to carry on reading this article and receive Auto Retail Bulletin magazine together with our Auto Retail Agenda weekly...

The shift from car research online to car purchase online is inevitable, according to Lance Bradley, Mitsubishi managing director and one of the speakers at Auto Retail Network’s Targets, Incentives...

With the way the industry is evolving, looking back over the last year seems a little pointless. The last few months alone have seen countless stories detailing advances in online retailing and...

Ever since the widespread uptake of the internet as a way of advertising cars, retailers have asked two questions. Firstly, what’s the cost per lead and secondly how do you track customers as they...

BMW has launched what it claims to be a ‘unique end to end buying solution’ for its full range of cars. Referencing the global upward trend of Internet commerce, BMW is offering buyers in the UK the...

Are you a Dave or a Kevin? Don’t worry, it’s not a trick question but a rather clever way to determine if you fully understand the importance of investing in online activities for your business or...

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Auto Retail Network has launched a new report that reviews, rates and ranks the top 50 leading franchised dealership websites in the UK for customer usability. At the top of the chart for the 50...

Vospers is extending its reach with the launch of a blog, as part of an ongoing programme to grow the online side of the business which is now most customers’ first port of call. Want to read...

With ever increasing numbers of car buyers starting their shopping online, and visiting fewer and fewer physical retail premises before buying their car, have you considered altering your sales...

Sometimes I read something and I think ‘that’s interesting’ and then, when I read it again more closely, I think ‘that’s really interesting’. Here’s a quote...