While much of the focus on the transition to agency is all about how the direct sales model itself will work for retailers, a key challenge is going to be the sharing of data between the OEMs, the...

Online retail is transforming the way companies and their customers interact, a change that has gained momentum as a result of the Covid-19 pandemic. However, for the transition to be a success it...

In last month’s Auto Retail Bulletin, Mark Lavery, CEO of Cambria, was quoted as predicting that 25 to 30% of auto retailers are unlikely to survive in the aftermath of the Covid-19 pandemic....

Digitisation is transforming car retailing, delivering an enhanced customer experience. But just what will the future look like, and how do we benchmark the effectiveness of in-store digitisation and...

Willingness to consider a 100% online car buying process is growing among consumers, bringing with it both threats and opportunities for traditional automotive retailers. The key findings of an...

Late last year, Pinewood completed a project to win approval from Volvo Car UK for its dealership network. The company’s Pinnacle DMS now provides Volvo retailers with full integration into...