COUNCIL LOCKDOWN LAWS EXTENDED TO JULY MG PLANS 130-STRONG NETWORK IN 2021 DISCRETIONARY COMMISSION ENDS THIS WEEK STONEACRE LOGISTICS HUB CARLOTZ GOES PUBLIC STELLANTIS’ TAVARES HAS 38...

The card-machine is not a new point of attack for criminals, but fraudsters are getting smarter An increasing number of motor dealers have suffered significant financial losses from credit card fraud,...

With retailers facing many new requirements and regulations post coronavirus, it’s paramount to ensure you are properly insured Directors and Officers, also known as D&O or Management Liability...

Risk assessments will take on a new importance as dealerships reopen, particularly with regard to insurance policies. Employers will be need to be able to ensure a Covid-19 free environment is...

There are few companies, apart from the All England Tennis Club, that specifically have cover for a pandemic. All is not lost though The retail automotive sector is facing one of the most challenging...

Cambria Automobiles CEO Mark Lavery has been announced as the keynote speaker at the Future of F&I conference being held on 2 April. The announcement comes alongside the reveal of the full speaker...

2020 is set to see notable changes to the Finance and Insurance (F&I) landscape. Santander has been working for some time, both internally and with its OEM and retailer partners, to consider how...

The movement of people and goods will increasingly be performed using autonomous vehicle technology. This fact is uncontroversial but as we edge closer to a future with driverless cars, taking control...

In the UK, subscription-based ownership models have already crossed 10% of monthly household incomes. We are now subscribing for literally everything, from mobile phone packages to shaving blades. Not...

In today’s motor retailing environment, the importance of added value services has arguably never been more critical to the bottom line and meeting customer needs. I’m encouraged to see some...

Franchised dealers have made huge efforts to be compliant with consumer credit rules; they are highly regulated and can only offer car finance under strict conditions. So says NFDA director Sue...

Car retailers have a crucial role to play in the implementation of innovative new technology into the market over the next few years. This is the view of Matthew Avery, Thatcham’s director of...

Last month the Petrol Retailers Association warned motorists that pump prices are set to increase by at least four to five pence per litre as the cost of crude oil strengthens along with the US...

We’ve said it before; it can cost as much as five times more to acquire a new customer than it does to retain an existing one, there is no doubt customer retention must remain a priority. So here are...

Mapfre Abraxas says its new Click & Buy online sales platform will support retailers with their multi-channel distribution strategy and allow them to offer appropriate insurance products to their...

There is no doubt that we’re in a generational change in terms of consumer buying habits. The internet and, in particular, mobile access to the internet has revolutionised how people research and...

Last month I pointed out just how long it would take for electric cars to make a dent in the UK car parc. Quite simply, the size of the UK car parc, and the average length of time cars are in use...

When the Financial Conduct Authority (FCA) issued its final word on GAP insurance add-on rules, it gave retailers less than three months to implement the new rules. While there was concern within the...

Winter is one of the busiest times of year for bodyshops, as poor weather and long, dark nights take their toll. Invariably the insurance claims rate is higher in the first and last quarters of the...

So, the FCA’s new rules on GAP insurance are in force. They’re the culmination of months of market study, consultation and feedback but now they’re finally here. I know some dealers have decided to...