While there is economic uncertainty, and consumer confusion over aspects such as choice of powertrain, there is still interest in buying new cars, with Auto Trader pointing to over a million searches...

Many car buyers start researching their next purchase on brand websites before being directed to their nearest dealership’s website. The OEM and dealerships already have a service level agreement...

Born between 1990 and 2000, the Millennial generation – also known as Generation Y – is smarter, happy to share information and is shaped by technology. Millennials are shaking traditional consumer...

Hyundai has concluded the Rockar venture has proved that online new car sales don’t work without retail premises. However, it has also found that to attract a broader spectrum of new car buyer,...

The initial wave of five final notices issued by the FCA to motor retailers this month could be the first of many, warned James Tew, CEO at iVendi. He pointed to the reason given by the FCA – failing...

Advancement of technology has complemented everyday life, creating synergy through our processes and forging greater convenience through the functions that assist us in both our work and social...

Caramel latte, extra hot, extra shot, soya milk, large, blueberry muffin, you’ll pay by contactless and eat in, except on Monday’s when you’ll take-away – no receipt thanks. If you’re a regular...

As online searches for information have steadily replaced visits to the retailers’ premises, so the importance of the quality of information, the accessibility of information and the speed of...

Can too much information be a problem? It seems that with used car valuations this is, at least, a concern. And it was one of hot topics of conversation at last week’s Vehicle Remarketing...