AGENCY ‘YET TO BE FULLY TESTED’ GROUP 1 RETURNS SKODA TO COLCHESTER VAN MOSSEL JACKSONS DEAL WORTH £13.5m AWARD-WINNING HEYCAR AD WINS AIDS RETAILER RETENTION SONIC IN Q2 USED CAR HIT J.D. POWER:...

CAZOO FORMER CFO CASHES OUT USED CAR MARKET ‘RECESSION-PROOF’ AGENCY AND USED CARS: ‘FEW BENEFITS, HIGH RISKS’ VOLKSWAGEN CREATES NEW SALES ROLES AS AGENCY ACCELERATES AUTO RETAIL PROFIT...

Retailers who are enabling consumers to complete some or all of their buying journey online believe they are selling more cars, more efficiently and to more satisfied customers. This is a key finding...

Lockdown has accelerated change and some retailers have brought new practices in years earlier than they otherwise might have done Lockdown has forced a fundamental rethink for many in the retailing...

The future of aftersales will depend on more connections – not in the sense of connected cars (although that will happen and have its own impact) but in terms of more connections and relationships...

  ANGELA SHEPHERD ‘MOST SENIOR WOMAN IN UK AUTO RETAIL’ PENDRAGON’S BRIAN SMALL BUYS 400,000 SHARES DEMAND OUTSTRIPS SUPPLY ON EVS CAZANA LAUNCHES PRICE FLAGS WORLD NEWS – European car...

Car buyers and owners are changing their behaviour, driven largely by the ever-increasing range of information available to them online. However there is no evidence that online research is replacing...

European automotive retailer networks will shrink faster and further than we have seen over the last several years since the financial crisis of 2007-2009, and changes towards a new model will happen...

The timing of a full Brexit negotiation has now been set, with Theresa May confirming that Article 50 of the Lisbon Treaty will be triggered by the end of March 2017, with the UK looking set to leave...

Return on investment within bodyshops has been falling since 2005 and is now at “an unsustainable” 5% and still dropping, according to research organisation ICDP. According to ICDP, average bodyshop...

Throughout Western Europe and the EU, sales outlets have had three years of steady decline, while growth in Eastern Europe has continued despite Russian development slowing from its very high peak in...

The auto retail industry is going through a period of “disruptive change” that could fundamentally affect the traditional dealership business model, delegates to the ECD Conference were...

After-sales is a critical element of auto retailing, both for the customer and the service and repair industry. Although franchised dealership workshops still retain the bulk of aftersales work during...