The agency model is gaining ground, new entrants are arriving from all angles, and the moving target that is the government’s EV plan are among the major issues facing retail groups today. Lockdowns...

When Inchcape set itself the objective of examining its employee value proposition (EVP) last year, it posed a number of questions. “Basically, what is it like? What is that psychological contract...

One of the main issues affecting small business owners and human resources professionals is a generational change in employee expectations that appears to have happened in the past decade or so....

The rapid rise of AI technologies in UK workplaces has happened to fast for anybody to make fully formed decision about its potential limits and total impact. For this reason alone, the calls for...

In any organisation, there are only so many projects that you can undertake in a given period, only so many areas where you can invest at any one time. Without doubt the most important investment you...

Many of the UK’s auto retailing businesses have experienced an absolute worldie over the last 12 months, with record profits and some of the strongest balance sheets they’ve ever seen. But this...

Seat UK MD Richard Harrison has hit the targets he defined when he started in his role four and a half years ago: 3% market share, 2% return on sales. With the first chapter of the strategy drawing to...

Adam Lamb, John Pace and Christopher Barber were all in court in recent weeks – three men with three things in common – all sold cars for a living, defrauded their employers and had...

Tesco’s share price tumbled 2.4% after lawyers Leigh Day announced it was bringing a case on behalf of female staff on the shopfloor and tills, who believe they should be paid the same as male...

It is perhaps good news that the first auto retailer has been included in the gender pay gap figures. When all companies employing more than 250 people are included I wonder if it would look as if...

Government figures have shown that women are paid on average 10.9% less than male colleagues in some of the UK’s leading businesses. The new figures include stats from the UK’s largest dealer...

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It is thought there are approximately a million workers on zero-hours contracts, of whom 9% have ‘exclusivity clauses’. It is not known how the motor trade differs to other industries, but it is...

The European Court of Justice has recently ruled in Lock v British Gas Trading Limited that holiday pay should include commission, if it is regular enough to be a part of their normal income. This is...

Obesity could be covered by EU discrimination law if a case brought in the European Court of Justice is successful. The case involves a 25 stone child-minder who was dismissed because his obesity...

The Government has long been concerned about the £74 million annual cost of running the employment tribunals and the Employment Appeal Tribunal. In attempt to discourage potentially frivolous claims,...

2014 looks like being a busy time for the Government intent on a flurry of activity, albeit three of their changes planned for April have been postponed until later this year. One change that has gone...

We are all familiar with the need for apprentice technicians, but what can we do make sure we have the right sales and support staff? There are three opportunities to recruit staff straight out of the...

From 6 May this year, employees will no longer be able to take their employer to an employment tribunal without first taking part in the new, free ACAS ‘early conciliatory scheme’. It applies to...

The motor retail sector had its best ever year in the Sunday Times’ Best Companies to Work For 2014 league table, with Sytner group, Swansway, Citygate Automotive, Peter Vardy and Inchcape all...