The FCA has issued draft temporary guidance for finance firms who have customers facing temporary payment difficulties on motor finance products. The guidance sets out the FCA’s expectation that...

Since publication of our white paper ‘How To Create Loyal Customers And Drive Real Growth In Sales And Profitability’GDPR has become a fact of life. And our observations of the industry response...

Peugeot is aiming to solve vehicle supply issues caused by WLTP regulations with a team of people dedicated to managing retailer orders. The switch from NEDC mpg and CO2 testing to WLTP testing is...

Towards the end of last year, the Advertising Standards Agency (ASA) ruled that Glyn Hopkin Limited and Fiat Chrysler Automobiles Limited (FCA) had misled customers by failing to disclose prior...

Used car retailers will now be responsible for checking that all cars they sell have had recall work carried out, according to new Government guidance. The new, tougher, official guidelines issued by...