A predicted surge in market share for electric vehicles is the single biggest change to the Dealership of Tomorrow report, said author Glenn Mercer as he presented his annual update to his long...

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The conventional dealership is “here to stay”, according to respected analyst Glenn Mercer, as he presented an update to his ‘Dealership of Tomorrow’ study at NADA Show 2020. The number of...

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By 2025, retailers will be focused more on higher numbers of vehicles sold than on higher profit margins. And although the dealership will remain the dominant sales outlet, purely online transactions...

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