Every year at the NADA Convention in the USA, auto retailers from all over the world gather to share best practice and exchange new ideas.   One of the most popular management workshops is the...

Businesses are bracing themselves for the arrival of this year’s business rates bills, as they closely follow the ‘Quarter Day’ for the payment of their rent.   However, West London Motor...

The atmosphere at NADA 2013 in Orlando, Florida, was very positive, reflecting a successful year for the American car industry where vehicle sales and profitability increased. The title of this...

The Sytner BMW dealership in High Wycombe has been ordered to pay nearly £40,000 following a pollution incident in 2011 that had a major impact on a 7km stretch of the River Wye. A dozen birds...

Few would argue that this year has been very good for both new and used car sales. Virtually all manufacturers are reporting increased demand and, in some cases, their best sales figures since 2005....

Some years ago, a former colleague was a regional director at Lex Service (there’s a name from the past!) in charge of around 15 dealerships. He used to try and visit each one every two weeks....

I love cricket and often consider the differences between managing a cricket team and managing a business. However, in cricket the manager’s role is limited to helping with team selection and...

Last year Auto Retail Manager showed the way for dealership management best practice. Lots of good ideas and strategies were detailed, and for those exploiting them there has been the opportunity to...