Andrea Amico, founder of Privacy4Cars, a business that enables auto retailers to delete customers’ personal data from cars, believes that many in the industry are looking at GDPR compliance the...

Aftersales departments nationwide are still feeling the fallout from the MOT extensions implemented during the pandemic. It has been three years since the UK government extended by up to six months...

The biggest challenges facing automotive retailers when it comes to data security are the same issues for many institutions that collect sensitive data and processes personally identifiable...

  MARSHALL’S NEW SENIOR APPOINTMENTS TO SUPPORT GROWTH CARWOW ‘GENERATED 7% OF AUGUST SALES’ AUGUST SALES UP IN NI, SCOTLAND, WALES INCHCAPE SWINDON THIEF JAILED GDPR MOTORING OFFENCE FEARS...

Technology will keep marching forward and if a business is unable to exploit and leverage the benefits of innovations in technology it can miss out. In particular, it can miss out on huge improvements...

I read an interesting observation from specialist online auctioneer Collecting Cars’ head of comms Ed Callow this week. The history of “hundreds of thousands” of cars, he predicts, will slowly...

It has never been more important within the automotive industry for businesses to collect, curate and analyse data to fully harness the opportunities presented. At the centre of it all, is using data...

The Chrysalis Loyalty white paper ‘How to create loyal customers and drive real growth In sales and profitability’ has generated considerable interest among retention specialists across the...

Since publication of our white paper ‘How To Create Loyal Customers And Drive Real Growth In Sales And Profitability’GDPR has become a fact of life. And our observations of the industry response...

New regulations governing the use of customer data for marketing are still widely misunderstood across the automotive retail and finance sector, even since GDPR came into force. That’s the view of...

Other than knowing where the on/off button is on my PC my IT skills are those of someone from the Stone Age so perhaps I am not the best person to comment but I have long been inherently distrustful...

Have you ever wondered why certain businesses, banks included, incentivise you to join them? This is because they see the ‘lifetime value’ in having you as a customer. I cannot say that I agree...

USED CARS DRAG LSH RESULTS DOWN UK DEALERSHIP NUMBERS REVEALED IN LATEST FRANCHISING REPORT CDK GLOBAL GOES OPEN ACCESS GOOGLE ADS GO GDPR COMPLIANT VERTU VAUXHALL SITE WINS AWARD AUSTRALIAN FINANCE...

Seat plans Cupra specialist retailers Suzuki offers free GDPR courses to dealers Rockar trumpets Hyundai sales after Motorline handover Ducati retailer named in sub-minimum wage pay scandal Union...

Hendy Group has set its sights on growing to a £1bn company within the next five years, which CEO Paul Hendy describes as the “magic number” in the auto retail industry to be able to reap the...

Predicting the future is simultaneously a fool’s game, and a necessary evil that we all need to do when setting budgets and planning ahead Over the last few years, the political world has shown that...

The General Data Protection Regulation changes – and what they mean for the automotive retailing industry By Mike Jones There has been a huge amount of press and comment over the past few months on...

The final part of our series about the new data protection laws that will come into force next year, where our legal expert answers your questions Legal expert, Iain Larkins, director at Radius Law,...

In the second of a three-part series, our legal expert answers your questions on new data protection laws that will come into force next year Legal expert, Iain Larkins, director at Radius Law, has...

New data protection laws will come into force next year, and our legal expert has been answering your questions, in the first of a three-part series By Iain Larkins   The General Data Protection...