The FCA says it is “disappointed with the market’s response to our warnings to improve the value of GAP insurance for customers”. The finance regulator was responding to reports last week it was...

FCA: ‘NO INTENTION OF BANNING GAP INSURANCE’ AUTO TRADER TRENDED VALUATIONS OPEN TO ALL FORRESTER AND VEICHMANIS JOIN AUTO RETAIL LIVE RETAILER EMPLOYEE GUILTY OF FRAUD WITH PRE-PAYMENT CARDS...

2020 is set to see notable changes to the Finance and Insurance (F&I) landscape. Santander has been working for some time, both internally and with its OEM and retailer partners, to consider how...

SSANGYONG TO FOCUS RETAILERS ON FLEET KIA MOVES TO IMPROVE ENQUIRY RESPONSE TIMES FORD TO ANNOUNCE ONLINE SALES INITIATIVE USED CAR CONVERSION RATES AND VALUES UP IN FEBRUARY PENTAGON KEIGHLEY FIAT...

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The latest comments from the FCA about insurance add-on products, including gap, may not immediately provide the answers retailers need for longer term planning, however, the Confirmed Findings Market...

Imagine the scene. A posh office in Canary wharf. it is June 2013, the FCA has just been formed from the ashes of the OFT and the FSA, and the great and the good from their senior management teams...

Charters Group, established over 100 years ago, is a very successful retailer based in the South of England. It’s a strong business with a loyal and satisfied customer base, and operates five...

According to the saying, if at first you don’t succeed then you should try and try again. Never has this been more apt than in today’s economic environment where many auto retailers are...

The typical benchmark for GAP penetration in franchised dealerships is around 30% to 40%. But the top performers selling MAPFRE ABRAXAS’ GAP are achieving in excess of 60%, by adopting some...

It’s just over 12 months ago that the ABI published new best practice guidelines for the sale of GAP insurance. As a reminder, these voluntary guidelines covered a number of areas but the one...

GAP Insurance has become extremely popular in recent years. We’ve all worked hard to improve understanding of the product’s potential value and to explain its benefits to customers. With...