Progressive retailers understand the value of customer feedback. In most cases however this only extends to the feedback provided after customer acquisition typically solicited in the form of a review...

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Hyundai has concluded the Rockar venture has proved that online new car sales don’t work without retail premises. However, it has also found that to attract a broader spectrum of new car buyer,...

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As smartphone and tablet users spend more and more time on their devices, typically in short bursts of activity, there are definite moments when they are open to the influence of brands. These are...

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