A high degree of personalisation is key to capturing the attention of used car buyers online, a retailer webinar reinforced. Customers are now really expecting greater relevance when it comes to the...

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Businesses who value, engage and act upon customer feedback after proactively requesting the opinions of their customers are gaining a significant advantage over their competitors. But many consumers...

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Behavioural targeting is a pivotal way to engage consumers, repeat purchases and drive sales; but retailers need to ensure they are implementing the right strategies for individual consumers. In...

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Repeated lockdowns have demanded that motor dealers get better and better at online sales that enable online-click-and-collect trading models. But, as retailers have continually refined their...

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iVendi has launched a completely new three-product range for all vehicle retailers. The new products, Engage, Convert and Transact, together deliver something to dealers that we call connected...

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Selling one car to a customer is an achievement, but getting a customer back in to buy a replacement car from you is quite another. While working for a global leader in retention and renewal...

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