Car dealers are still the first port of call for drivers wanting expert advice on their next vehicle, according to the Britain Under the Bonnet report produced by Close Brothers Motor Finance....

By Brent Wees I want to dig into the idea of a ‘sick’ sales floor, and look specifically at walk-in traffic and its true value to your dealership. The opportunities can be richer than we perceive....

By Andy Tong Charles Darwin famously said: “It’s not the strongest of the species that survives, nor the most intelligent, but it is the one most responsive to change.” During 2015 we watched...

When discussing alternative channels, it seems some dealers think the industry is asking them to significantly change their business model, which is not the case. While face-to-face interaction with...

Controversial lead-generation website TrueCar is still working hard to convince auto retailers that it is “on their side” as it rebuilds its business model. The company claims it has added more than...

The change in consumer legislation that came into force on 1st October 2015, has taken a while to alter thinking in motor retail, however there are now some distinct signs that we all need to take...

A couple of weeks ago we wrote about the likelihood that prices would have to rise because of the softening of the Pound against the Euro. This now looks certain, as our lead story in Auto Retail...

Volvo Car UK is moving ahead with its plans to offer consumers the ability to purchase its vehicles through a newly-developed online sales channel. However, new company managing director Jon Wakefield...

By Peter Groves On 23 June, we will vote on whether we want to remain in the European Union or not. The motor industry has certainly felt the effect of EU membership, perhaps more than most sectors....

As auto retailers, it’s very easy to be caught up in the latest trend or as one of my industry colleagues puts it Shiny Object Syndrome (SOS). Over the last decade or so, we’ve seen an explosion in...

By Andy Tong Generally speaking, its not in our nature as individuals to be different and, let’s face it, being different can often be a very lonely place. But it is simply no coincidence that those...

Relationships between retailers and manufacturers are continuing to deterioriate, according to the latest NFDA Dealer Attitude Survey. Asking retailers how they rate their manufacturer overall...

Test drives sell cars. They are the bedrock of the auto retailer’s craft: handled well, they rank among the most effective ways for sales pros to spend time. However, as this tale from this week’s...

Remember the good old days when all you had to do to convince a customer you’d changed their front discs was hand them a plastic bag full of the old parts? No worries about recycling or health...

News that Saab GB has called in the administrators seemed to shock the industry. We broke the story on the Auto Retail Network website and received over 1000 hits within a couple of hours. At least...

Tuesday’s SMMT dinner was a much improved event over previous years’ status as ‘dry-but-essential networking do’. Sure there was still the standard call from the SMMT for...

 Guest Trucks has strengthened its Iveco truck network by adding four dealerships trading as Sherwood Truck & Van in Blackwell, Nottingham, Sheffield and Stoke-on-Trent, as well as access to...

You know how sometimes you don’t really understand something, but somehow you know it must be important. I felt like that when I first heard about Twitter. It was at an SMMT press test day and a...

The new Peugeot TV ad that promotes its franchised network should be welcomed across the industry. This is no small, local press campaign but a full-blown spend across major channels such as ITV and...

 by Hugh Hunston The launch of Infiniti in the UK is the first time a new carmaker has tackled the premium and luxury market sector (dominated by German companies and a resurgent Jaguar) since...