Vehicle retailers can use technology to reduce the duration of courtesy car loans by 25% on average according to new analysis by AX. The research revealed that drivers given courtesy loan cars...
Read moreRetailers and insurers that elevate their customer service offering to match the surge in premium market share could see increased customer satisfaction and loyalty. So says AX, which notes that, as...
Read moreA customer of Carcraft in Bootle was shocked, and angry, to learn that the Mini she’d brought in for an MoT at 10am that morning had been loaned out as a courtesy car. Mechanics only realised...
Read moreCourtesy cars, in the Bodyshop and Service Department, are a major monthly expense. That’s why it’s important to nominate a member of staff with specific responsibility for courtesy car...
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