Today’s motor retail environment demands discipline and rigour in customer relationship management. The availability online of information on attractive new offers encourages customers to shop...
Read moreFranchised dealers have made huge efforts to be compliant with consumer credit rules; they are highly regulated and can only offer car finance under strict conditions. So says NFDA director Sue...
Read morePCP is seen as being a good proposition to close a deal, and a good mechanism for retaining customers. But how do you maximise the opportunities and how do you address the challenges. Peader Bruton,...
Read moreHonda claims retailers success at selling cars on PCP agreements together with service plans has meant that the network is in need of boosting its aftersales capacity. Speaking to Auto Retail...
Read moreThe latest figures from the BVRLA show that leasing brokers continue to play an important role in the vehicle finance sector. According to a BVRLA poll of key funders, combined broker volumes for car...
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