The decline in new car registrations in recent years continues to feed through into a shortage of used car stock. This has implications for the cost and time of reconditioning these vehicles and...
Read moreThe new agency model heralds a significant change to the way in which new vehicles are sold – it bears the moniker of commercial disruptor with some justification. But it is a legal disruptor as...
Read moreThe importance of a motor retailer’s knowledge, transparency and overall helpfulness has been revealed in new research, which finds that helpfulness is a crucial factor in buying and a customer’s...
Read moreIt is well known, and hardly surprising, that consumers enjoy a greater level of protection under English law than businesses. Want to read more articles on this website? Sign up for a free...
Read moreThe stakes in the relationship between car buyer and car retailer have been raised by the introduction last October of the new Consumer Rights Act, which enshrined into law a raft of consumer...
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